Privacy Policy

1. Introduction

BuilderIQ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name, email address, and phone number
• Professional information (brokerage, license number)
• Payment information (processed securely through third-party providers)
• Account credentials
• Communications with us

Usage Information

We automatically collect certain information when you use our Service:

• Log data (IP address, browser type, pages visited)
• Device information
• Search queries and filter preferences
• Saved searches and favorites
• Usage patterns and analytics

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Send marketing communications (with your consent)
• Monitor and analyze trends and usage
• Detect, prevent, and address technical issues and security breaches
• Personalize your experience

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to share your information

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Service may not function properly.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Data portability
• Withdraw consent (where processing is based on consent)

To exercise these rights, please contact us at privacy@builderiq.com.

9. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: